Privacy Policy

1. Introduction

Welcome to Alpaka IPTV. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you use our service and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Payment information (processed securely by Stripe)
• Email address (for account notifications and receipts)
• Device information (TV model, app version)
• Usage data (features used, viewing preferences)
• IPTV credentials (encrypted and stored securely during QR login)

3. How We Use Your Information

We use your personal data for the following purposes:

• To process your subscription payments
• To provide and maintain our service
• To facilitate QR login functionality
• To send you service-related notifications
• To improve our service and user experience
• To comply with legal obligations

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Your IPTV credentials submitted via QR login are encrypted in transit and stored with restricted access. Session data expires automatically after 5 minutes for security.

5. Third-Party Services

We use the following third-party services:

• Stripe: Payment processing (subject to Stripe's privacy policy)
• Supabase: Database hosting and management
• Vercel: Website hosting and serverless functions

These services have their own privacy policies and we encourage you to review them.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for. QR login session data is automatically deleted after 5 minutes. Payment records are retained as required by law.

7. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us through our website or the contact information provided in your account.